1Who We Are
MyParcelMate Ltd is a UK-based logistics company. For privacy matters, contact us at info@myparcelmate.co.uk.
2What Data We Collect
- Contact details (name, address, email, phone)
- Delivery information
- Account and payment details
- Website usage data (cookies, analytics)
3How We Use Your Data
- To provide and manage logistics services
- To communicate with you about orders and support
- To improve our website and services
- For legal and regulatory compliance
4Legal Basis
We process your data under UK GDPR and Data Protection Act 2018, based on contract, consent, and legitimate interest.
5Sharing Data
Your data is shared only with delivery partners and payment processors as needed. We do not sell or share data for marketing.
6Cookies & Tracking
We use cookies and similar technologies for site functionality, analytics, and user experience. You can manage cookies in your browser settings.
7Data Security
We use industry-standard security measures to protect your data. Payments are processed securely and encrypted.
8Your Rights
- Access your data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us at info@myparcelmate.co.uk.
9Changes to Policy
We may update this policy. Changes will be posted on this page with the date of revision.
Complaints
If you have concerns, you can contact the UK Information Commissioner's Office (ICO): ico.org.uk
Contact
For privacy questions, email info@myparcelmate.co.uk.